At VAMSA HERBALS, we value your privacy and are commiƩed to safeguarding your personal
informaƟon. This Privacy Policy outlines how we collect, use, disclose, and protect your data when
you interact with our e-commerce plaƞorm.
Information Collection:
We may collect personal information such as your name, email address, shipping address, and
payment details when you make a purchase or create an account on our website. Additionally, we
may gather non-personal information like IP addresses and browsing behaviour for analyƟcs
purposes.
Use of Information:
Your information is primarily used to process orders, provide personalized services, and enhance
your overall shopping experience. We may also use it for communication, such as order updates and
promotional offers. Non-personal information helps us analyse website performance and improve
our services.
Data Security:
We employ industry-standard security measures to protect your data from unauthorized access,
disclosure, alteration, and destruction. Our payment gateways use encryption to ensure the secure
transmission of sensitive information.
Cookies:
Our website uses cookies to enhance user experience and collect information about your
preferences. You can manage cookie preferences through your browser seƫngs.
Third-Party Services:
We may engage reputable third-party services to assist in operations, such as payment processing
and analytics. These service providers are obligated to maintain the confidentiality of your
information.
Your Choices:
You have the right to update, correct, or delete your personal informaƟon. You can also opt-out of
marketing communications at any time.
Children’s Privacy:
Our services are not directed at individuals under the age of 13. We do not knowingly collect
personal informaƟon from children. If you are a parent or guardian and believe your child has
provided us with informtion, please contact us.
Updates to Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices. We encourage you to review
this page periodically for any modifications.
By using VAMSA HERBALS, you agree to the terms outlined in this Privacy Policy. If you have any
questions or concerns, please contact our customer support.
Return and Replacement Policy :
At VAMSA HERBALS, we strive to ensure your satisfaction with every purchase. Our Return and
Replacement Policy is designed to be transparent and accommodating, providing you with a hassle-free experience.
Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same
condition as received.
Returns must be initiated within 2 days from the date of delivery.
Initiating a Return:
Contact our customer support team through customercare@vamsaherbals.com to initiate the return
process.
Clearly state the reason for the return and provide relevant order details.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or error on
our part.
We recommend using a trackable shipping method to ensure the safe return of the item.
Refund Process:
Once the returned item is received and inspected, we will notify you of the approval or rejection of
your refund.
If approved, the refund will be processed to the original method of payment.
Replacements:
Damaged or Defective Items:
If you receive a damaged or defective item, contact our customer support team within 2 days of
receiving the product.
Verification and Replacement:
Provide clear images or videos showcasing the issue for our assessment.
Upon verification, we will arrange for a replacement at no additional cost to you.
Non-Returnable Items:
Certain items, such as perishable goods or items with hygiene concerns, may not be eligible for
returns. Please check product descripƟons for detail
Cancellation Policy:
Order Cancellation:
You can cancel your order within 4 hours of placing it, provided it has not been shipped.
Contact our customer support team to request cancellation.
We are committed to addressing your concerns promptly and ensuring a positive shopping
experience. If you have any questions or need assistance, please reach out to us at
customercare@vamsaherbals.com .